Big Brothers Big Sisters of LI seeks service oriented Case Managers to join our proven evidenced-based, community-based mentoring program. Case Managers are responsible for facilitating high quality, high impact relationships between mentor-mentee pairs. The ideal candidate has case management experience and is a dynamic communicator with a desire to learn more about how mentoring has the power to change lives.
Responsibilities include supporting mentoring relationships between adult volunteers and youth; advising mentors, mentees and parents through on-going support and supervision; facilitating group activities that promote stronger mentoring relationships and support youth goal achievement; providing resources and referrals to youth, volunteers, and parents; and conducting intake interviews and assessments of youth applying to the program.
-Conduct client and parent psychosocial interviews, write assessments and collect supporting information from collaborating agencies, schools, etc. to determine disposition based on eligibility, needs, goals, and/or acceptance for agency services.Supervise a caseload of clients and volunteers to achieve mutually successful mentoring experiences.
-Provide on-going in person, phone and email supervision and support to mentors, mentees and parents.
-Maintain professional records of all supervision contacts. Monitor closely for safety, program compliance, goal achievement and program satisfaction; immediately address and resolve issues that may arise.
-Regularly evaluate youth clients based on agency guidelines and specific program goals to assess outcomes.
-Lead educational and recreational group activities and/or special projects for mentoring pairs and parents based on emerging needs.
-Act as advocate for youth and families including information and referral, crisis intervention, and short term counseling.
-Identify and communicate qualitative and quantitative success within the organization.
Perform other agency and program related duties as needed.
-Education: Bachelor’s Degree Required
-Experience: 2 years’ experience working with youth preferred; case management experience preferred
-Commitment to helping children achieve success in life
-Strong interpersonal skills and ability to communicate verbally and in writing to individuals and groups
-Ability to provide effective interviewing, assessment and case management skills
-Ability to comply with applicable child safety requirements
-Ability to promote an inclusive, welcoming, and respectful mentoring environment that embraces diversity
-Excellent organizational skills, ability to manage caseloads and effectively work with clients
-Must be proficient in MS Office: Word, Excel, & Outlook
We offer competitive salary and benefit package which includes medical, dental, life insurance, student loan repayment assistance and generous paid time off.